What Do the Escalating Energy Prices Mean for UK Businesses?

11/08/2022

What Do the Escalating Energy Prices Mean for UK Businesses?

In the last few months, the rising energy prices have dominated the news and have caused panic across every household in the UK. Referred to as a global energy crisis, there are a number of reasons behind these escalating costs including lower renewable energy generation, low gas reserves, and damage to a major electricity import. […]

How to Develop a Training Plan for New Employees

10/08/2022

How to Develop a Training Plan for New Employees

Getting new employee onboarding right is challenging. You need to figure out how to make them feel settled and prepare them for the tasks ahead. Therefore, developing a training plan for recruits is essential. Showing them the ropes improves their productivity faster and helps to avoid costly mistakes. Training A New Employee Checklist Every hiring […]

How To Accurately Measure Customer Satisfaction Without Surveys

10/08/2022

How To Accurately Measure Customer Satisfaction Without Surveys

Brands with high levels of customer satisfaction invariably perform better in the long run. Did you know that 89 percent of customers are more likely to buy from you again after a positive customer service experience? Traditionally, companies measure customer satisfaction with surveys. After all, what better way to find out what your audience thinks […]

How Does Chamber of Commerce Support Businesses?

05/08/2022

How Does Chamber of Commerce Support Businesses?

If you’re considering whether you should join a Chamber of Commerce, it might be useful to find out how they support businesses and what you can expect if you do join. No matter whether your small-sized or corporate company, you will receive the same level of support and the same opportunities. Business Support from Chamber […]

Should You Join Your Local Chamber of Commerce?

27/07/2022

Should You Join Your Local Chamber of Commerce?

It’s no secret that networking is a vital part of business growth. Whilst not all opportunities are free, it’s hard to know which is worth the money and which isn’t. One of the most popular ways to find new opportunities and meet other likeminded businesses is your local chamber of commerce. What is it? And […]

How to Respond to Negative Social Media Reviews

20/07/2022

How to Respond to Negative Social Media Reviews

It’s sometimes said that any publicity is good publicity, but it doesn’t feel so good when you’re receiving negative social media reviews. Not only can you feel like you’re not providing the level of service you thought you were, but you’re receiving those reviews on a public platform that everyone can see. The effects of […]

5 Strategies for How to Improve Employee Retention and Motivation

22/06/2022

5 Strategies for How to Improve Employee Retention and Motivation

Is your employee turnover increasing year on year? How happy are your current colleagues? If you’re wondering how to improve employee retention and inspire motivation amongst your team, this article explores some strategies you can implement into your business. This article will explore the importance of employee satisfaction and how this impacts staff retention; it […]