Business Development

Brands with high levels of customer satisfaction invariably perform better in the long run. Did you know that 89 percent of customers are more likely to buy from you again after a positive customer service experience? Traditionally, companies measure customer satisfaction with surveys. After all, what better way to find out what your audience thinks […]

If you’re considering whether you should join a Chamber of Commerce, it might be useful to find out how they support businesses and what you can expect if you do join. No matter whether your small-sized or corporate company, you will receive the same level of support and the same opportunities. Business Support from Chamber […]

It’s no secret that networking is a vital part of business growth. Whilst not all opportunities are free, it’s hard to know which is worth the money and which isn’t. One of the most popular ways to find new opportunities and meet other likeminded businesses is your local chamber of commerce. What is it? And […]

It’s sometimes said that any publicity is good publicity, but it doesn’t feel so good when you’re receiving negative social media reviews. Not only can you feel like you’re not providing the level of service you thought you were, but you’re receiving those reviews on a public platform that everyone can see. The effects of […]

Is your employee turnover increasing year on year? How happy are your current colleagues? If you’re wondering how to improve employee retention and inspire motivation amongst your team, this article explores some strategies you can implement into your business. This article will explore the importance of employee satisfaction and how this impacts staff retention; it […]